Zásady ochrany osobních údajů

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store. We are committed to handling your data responsibly and in line with the EU General Data Protection Regulation (GDPR).

WHO WE ARE

This store is operated by fashion outlet EUROPE LIMITED, 12 New Fetter Lane, London EC4A 1JP, United Kingdom. For any privacy questions, contact us at customerservice@aloyogaoutletofficial.com.

INFORMATION WE COLLECT

When you visit or order, we may collect:

Contact and order details: name, email, shipping and billing address, phone number.
Payment information: processed securely by our payment providers. We do not store full card numbers.
Device and usage data: IP address, browser type, pages viewed, and similar analytics data collected via cookies.

HOW WE USE YOUR INFORMATION

We use your information to:

Process and deliver your orders and send order updates.
Provide customer support and handle returns.
Detect and prevent fraud.
Improve our store and, where you have consented, send marketing communications.

LEGAL BASIS

We process your data to perform our contract with you (fulfilling orders), to comply with legal obligations, for our legitimate interests (improving and securing the store), and, where required, on the basis of your consent.

COOKIES

Our store uses cookies to keep your cart working, remember preferences, and measure traffic. You can manage non-essential cookies through the consent banner or your browser settings. See our Cookie Policy for details.

SHARING YOUR INFORMATION

We share data only with parties that help us run the store, such as payment processors, shipping carriers, and analytics providers, and only as needed to provide their service. We do not sell your personal information.

DATA RETENTION

We keep order information for as long as necessary to fulfil orders and meet legal, accounting, and reporting requirements.

YOUR RIGHTS

Under the GDPR you have the right to access, correct, delete, or restrict the processing of your personal data, to object to processing, and to data portability. To exercise any of these rights, email us at customerservice@aloyogaoutletofficial.com. You also have the right to lodge a complaint with your local data protection authority.

SECURITY

We use industry-standard measures to protect your data, including encrypted connections (SSL) at checkout. No method of transmission is completely secure, but we work to protect your information at all times.